Operator profile · virgingames.com

Virgin Games

An online casino brand offering slots and other digital casino games.

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Virgin Games slots lobby
Availability and offers vary by country. Check the operator’s terms before signing up.

At a glance

Game types

  • Slots
  • Table games
  • Live dealer
  • Slingo
  • Bingo
  • Jackpots
  • Arcade & Scratch

We’ve got over 1000 titles ready to play.

Mobile access

  • iOS app
  • Android app
  • Mobile website

Payments

7
  • Visa Debit
  • Visa Electron
  • Mastercard
  • Apple Pay
  • Google Pay
  • Instant Bank Transfer
  • Bank account

The en-gb deposits article says the minimum deposit in one transaction is £10. Maximum per transaction: debit cards £/€10,000, Google Pay £/€10,000, Apple Pay £/€5,000, Instant Bank Transfer £/€10,000. The accepted deposit list names Visa Debit, Visa Electron, Mastercard, Apple Pay and Google Pay. The withdrawals article says a withdrawal needs a balance over £10 that is not bound by a wagering requirement. Minimum withdrawal £10. Maximum per transaction £25,000 for Apple Pay, Google Pay, Visa Debit and Mastercard Debit. A bank withdrawal can be up to £250,000. Visa Debit is processed within 4

Support

Hours
24/7

The contact article says the customer support team is available 24/7 and live chat is available 24 hours a day from the chat icon on the page. It says they are no longer offering a phone line. Email is a request form. No email address or phone number was stored. No timezone is stated.

Safer-gambling tools

  • Deposit limits
  • Net deposit limits
  • Session reminders
  • Session limits
  • Cool off
  • Self-exclusion
  • GAMSTOP
  • GamProtect

Deposit limits and net deposit limits can be set for a day, a week or a month. Only one financial limit can be active at a time. A net deposit limit is deposits minus withdrawals. Session reminders notify after 30 minutes. Session limits stop bets after a set time in a day, and the cap can be increased only after the current session ends. Cool off runs from 24 hours to six weeks. Self-exclusion is for more than six weeks, up to five years, and the account is reactivated through customer service. GAMSTOP and GamProtect are named.

More features

  • Visa Debit
  • Visa Electron
  • Mastercard
  • Apple Pay
  • Google Pay
  • Instant Bank Transfer
  • Bank account

Company details

Operating company
Gamesys Operations Limited · Gibraltar · Registration 103854
Established
2013
Licences
  • UK Gambling CommissionLicence 038905-R-319430-023Public register
  • Gibraltar Gambling Commissioner · GibraltarLicence 46
Company details

Casino Remote licence 038905-R-319430-023, status Active, from 1 November 2014. Account number 38905. The homepage, the about page and the terms print account 38905. They do not print the licence identifier. The site trades as Virgin Games. The trading-names page records no trading names. Domain virgingames.com is White Label. Same account: Bingo Remote, Active from 1 November 2014, on the same licence number; General Betting Standard - Real Event Remote, Active from 23 May 2016; General Betting Standard - Virtual Event Remote, Active from 29 August 2024. The terms say Gamesys Operations Limit

Details are as supplied for this operator and have not been independently tested by CasinoCatz.

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